Why Should You Listen to Me? Now you may be wondering who I am and why I am making these claims about helping you build better performance with you employees. Well, let me introduce myself . My name is Pat Brill and I ve been involved in Human Resources at a management level since 1992. I've maintained the highest level of professionalism with a Senior Level Human Resources certification recognized by the Human Resources professional organization, Society for Human Resource Management. I ve noticed over the last 15 years, while working as a Human Resources professional in technology and creative industries, that so many managers struggle with how to elevate the performance of their staff, while still having to meet business deliverables. In my job I ve spent a lot of time with managers helping them deal with many different types of employee issues .lateness, errors, low-performance, attitude issues, etc and I ve been able to teach managers how to be successful with building the p...